Responsible Gaming
Gaming Should Be Entertainment
At Easy Roof NZ, we believe that online gaming and pokies should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. While we provide access to gaming opportunities, it's essential that you gamble responsibly and within your means.
Remember: The odds always favour the house. Never gamble with money you cannot afford to lose.
Age Verification
Online gambling is strictly for adults only. You must be 18 years of age or older to access and use our services in Australia. We take age verification seriously and comply with all local regulations.
If you are under the legal age, please do not use our platform. If you discover someone underage using gaming services, report it immediately to the relevant authorities.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognise any of the following signs in yourself or someone you know, seek help immediately:
- Constantly thinking about gambling, even when not playing
- Needing to gamble with increasing amounts of money to achieve the same excitement
- Repeatedly trying to control, cut back, or stop gambling without success
- Chasing losses by gambling more to recover lost money
- Lying to family, friends, or therapists about the extent of your gambling
- Jeopardising or losing important relationships, education, or career opportunities due to gambling
- Relying on others to provide money to cover gambling debts
- Gambling as an escape from problems or to relieve stress, anxiety, or depression
- Experiencing irritability or restlessness when trying to reduce gambling
- Gambling with money needed for essential expenses (rent, food, bills)
Self-Help Tools & Safeguards
We provide several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you are willing to deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are prepared to lose during a gaming session
- Reality Checks: Enable regular reminders during play sessions to help you stay aware of time and money spent
- Session Time Limits: Set automatic session duration limits to encourage breaks
- Self-Exclusion: Temporarily or permanently exclude yourself from our platform if you need to take a break from gambling
If you need help setting these limits or using these tools, please contact our customer support team.
Support Organisations & Resources
If you or someone you know is struggling with problem gambling, professional help is available. Please reach out to one of these trusted organisations:
Australia
- Gambling Help Online — Free and confidential support service
Website: www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call) - Gambler's Help — Victorian counselling and support service
Phone: 1800 858 858
United Kingdom
- GamCare — Free problem gambling support
Website: www.gamcare.org.uk
National Problem Gambling Clinic: Available across the UK - GamStop — National self-exclusion scheme
Website: www.gamstop.co.uk
Canada
- Responsible Gambling Council
Website: www.responsiblegambling.org
United States
- National Council on Problem Gambling
Website: www.ncpgambling.org
National Helpline: 1-800-522-4700
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) — Federal Centre for Health Education
Telephone Counselling: 0800 1 372 374 (free and anonymous)
All services listed above are independent from Easy Roof NZ and operate with complete confidentiality.
If You Need Help, Reach Out
Problem gambling is treatable, and help is available. If you or someone close to you is experiencing difficulties related to gambling, please don't hesitate to contact one of the support organisations listed above. They are staffed by trained professionals who can provide confidential guidance and treatment options.
Your wellbeing is important to us. We encourage responsible gaming and support a safer gaming environment for all our users.